Get help running YewPOS, fast.
Chat with us on WhatsApp for the quickest response, or call the number below during business hours.
WhatsApp Support
Fastest way to reach us. Tap "Chat on WhatsApp" above and describe your issue — a real person on our team will reply.
Phone Support
+91-33-4006 6436
Kolkata head office — for account and billing queries during business hours.
Knowledge Base
Step-by-step setup and troubleshooting guides — coming soon. Use WhatsApp or the contact form in the meantime.
Common Questions
General guidanceDoes billing work if the internet goes down?
Yes — YewPOS is built offline-first, so billing continues at the counter and syncs automatically once the connection is back.
How do I get GST-ready invoices?
GST-ready invoicing (CGST/SGST/IGST) is part of the Core Platform included with every deployment — no separate module needed.
How do I add a new outlet to my account?
Multi-Outlet Sync keeps pricing and inventory as one shared record — reach out via WhatsApp or Contact and our team will get the new outlet added.
Where do I ask about add-on modules like CRM or Accounting?
See the Add-On Modules section on our Pricing page, or ask us directly on WhatsApp.
Still stuck?
Book a short walkthrough with our team and we'll sort it out together.